General FAQs
What types of services does Fly Glass & Aluminium provide?
We provide residential and commercial glass solutions including windows, doors, shower screens, splashbacks, security screens, pet doors, balustrades, pool fencing, sliding wardrobes and shopfront glazing.
Do you install glass in both new and existing properties?
Yes. We install glass for new builds, renovations, refurbishments and replacement projects in both residential and commercial properties.
Are your glass installations safe and compliant?
Yes. All our installations use toughened safety glass and meet Australian standards for strength, durability and safety.
How long does a typical installation take?
Installation time varies depending on the project type and size, but our team works efficiently to complete work promptly while maintaining quality.
Can you provide custom solutions for glass and aluminium?
Yes. We tailor our solutions to suit individual property layouts, aesthetic preferences and functional requirements.
Do you offer emergency glass repairs?
Yes. We provide responsive support for urgent repairs to damaged windows, doors or other glass elements.
Are your services available in regional areas?
Yes. We service Northern NSW, the Gold Coast and Brisbane, covering multiple suburbs and residential areas.
Do you offer emergency glass repairs?
Yes. We regularly collaborate with builders, renovators and strata managers on commercial and residential projects.
How can I get a quote for a project?
You can contact our team via the website enquiry form, phone or email to discuss your requirements and receive a quote.
Are your installations low maintenance?
Yes. Our glass and aluminium systems are designed for long term performance and are easy to clean and maintain.
Installation Process
1. How do you start a glass installation project?
We begin with a consultation to assess your space, discuss preferences and recommend the best solutions.
Do you take measurements on-site?
Yes. Precise site measurements ensure glass panels and frames fit perfectly.
How long does an installation take?
It depends on the type and size of the project, but we aim for efficient and high quality completion.
Do you install during renovations?
Yes. Our team coordinates with builders to install glass and aluminium systems during renovations or extensions.
Is the installation process disruptive?
We work carefully to minimise disruption and maintain a clean, organised work area.
Glass & Materials
What types of glass do you use?
We use toughened safety glass, laminated glass and decorative glass for residential and commercial projects.
Are the materials compliant with Australian standards?
Yes. All glass and aluminium systems meet Australian safety and durability standards.
Can I choose different finishes or colours?
Yes. Frames and glass finishes can be customised to suit your property’s style.
Are the materials durable for outdoor use?
Yes. Glass panels and aluminium frames are designed to withstand weather and heavy usage.
Repairs & Maintenance
Do you repair broken windows and doors?
Yes. We provide fast and reliable glass repair services for homes and commercial properties.
Can pool fences and balustrades be repaired?
Yes. Damaged balustrades or pool fencing can be replaced or repaired to maintain safety compliance.
How often should glass systems be maintained?
Regular cleaning and inspection are recommended, usually every 6–12 months depending on usage.
Are repairs urgent?
Yes. We provide emergency glass repairs for situations requiring immediate attention.
Quotes & Project Planning
How do I get a quote?
You can submit an enquiry via our website, email or phone with your project details.
Do you provide free consultations?
Yes. Our team can assess your property and provide recommendations at no cost.
What information is needed for a quote?
We need property details, measurements, project type and any special requirements.
Can you help plan renovation or refurbishment projects?
Yes. We work with builders and renovators to coordinate glass installations efficiently.
Are quotes fixed or approximate?
Quotes are based on project specifications and may be adjusted if additional work or materials are required.